These are our top-rated vape retailers for 2020 for the US and UK based on price, product selection, customer service, and delivery times
But what are we basing this on? Several simple factors:
- Design — The actual website itself and overall ease of use (payment methods, navigation around the site, etc)
- Product Portfolio — They need to have the latest and greatest products in stock and readily available, as well as lots of essentials and accessories as well (batteries, drip tips, chargers, coils, etc,.)
- Price — They GOTTA be competitive in this regard. This is a must. Any retailer that overcharges for goods that can be had for cheaper elsewhere does not deserve your business.
- Customer Service — Basically, making sure they’re not money-grabbing bastards that give ZERO shits about your consumer rights.
We’ll be adding to this list over time on an ad hoc basis. We haven’t used EVERY vape retailer out there and new ones appear every week. For this reason, we will be adding new retailers every now and then, just to keep things up to date and point you in the direction of good companies that deserve your custom.
And if you’re looking for cheap, high-quality vape juice at killer prices, make sure you check out our very own vape juice store!
Best Online Vape Store (USA)
Started in 2015, Direct Vapor is easily one of our favorite vape retailers in operation. They’re friendly, approachable, and have some of the best gear in the business on their site.
The Direct Vapor website is super easy to use with everything is broken down into sections. The layout is modern, very clean, and is super simple to navigate around. Basically, it’s a pleasure using the site and browsing what’s available.
The pricing is excellent too, as is free shipping on all orders. Beyond this I like the way they market themselves as well; the Direct Vapor Instagram is awesome, they do awesome deals all the time, and always give you plenty of heads-up when new products are landing.
- Design: 10/10
- Products: 9/10
- Customer Service: 10/10
- Price: 9/10
I like VaporDNA and use them often. We get a lot of our gear via these guys because A) they pretty much stock EVERYTHING and B) they have excellent customer service and delivery times.
I prefer the look and feel of Direct Vapor, if I’m 100% honest, and tend to do most of my buying through those guys. But when I’m in a pinch — i.e. when I cannot find what I’m looking for — VaporDNA is always my second choice. They have a great range of products and some of the most competitive pricing out there. I also LOVE their deals section, which features tons of absolute steals.
I don’t love the look and feel of their site, though. To me, it looks a bit dated. Still, they always have everything I want and they’re customer service and pricing are great. For this reason, they’re one of the best in the business. So just excuse my unshakable bias for well-designed websites.
- Design: 7/10
- Products: 10/10
- Customer Service: 8/10
- Price: 10/10
Best Online Vape Shop (UK)
UK Ecig Store
If you’re in the UK or EU, you also have plenty of options when it comes to online vape retailers. One of the most tried and tested, however, is the UK Ecig Store. These guys have been in operation since, well… forever.
They have an extensive selection of hardware, accessories, and E-Liquids at a variety of prices, ranging from high-end right down to budget. If you’re in the UK and you vape and you DON’T know about the UK Ecig Store what the hell have you been doing!? I dropped into their flagship Wembley store on my last trip to London and had a wonderful experience.
The website is easy to use and has just gone through a big redesign and looks all the better for it.
- Design: 9/10
- Products: 10/10
- Customer Service: 9/10
- Price: 8/10